Frequently Asked Questions

Your awesome neon sign x 1.
• Dimmer Button x 1.
• Power Supply: suitable power adapter and 2-meter transparent cord. 
• Mounting kits: pre-drilled holes and screws.

Great question 😊 The price depends on your design, the dimensions and the length of the LED tube used to create your masterpiece. To find out the exact price of your custom LED Neon Sign you can submit your design here and we will get back to you ASAP with a custom quote.

Your custom LED neon sign is like a beautiful painting, but even easier to hang 😎

You have 3 options:
- Mount it to the wall
- Hang it from the ceiling
- Use 3M Stripes

Alternatively, if you cannot mount or hang your sign we can offer you a stand option.

Plug your dimmer switch in between your LED neon and power supply. Then plug the power supply in and watch your wall come to life!

Sometimes it is hard to imagine what your neon sign will look like in real life. Or perhaps you're not sure which color you'd like for your custom LED neon sign, you can't decide which will look best in your space. Don't worry, our designers will send you a mock up before we finalize your design, so you can make sure your sign is exactly what you want!

Yes, we make outdoor signs! If you're looking to hang your sign outdoors, let us know! Your sign will be made slightly differently, so it is safe to use outdoors and supplied with a special power supply.

Please be aware dimmers cannot be used on outdoor products, and you should always protect your sign from extreme weather.

Outdoor signs should not be mounted on a metal structure to avoid exceeding maximum temperature.

Every piece is 100% handmade, so we need some time to create them at the highest standard!

Generally speaking, it takes 2-4 weeks to produce and deliver your beautiful piece after payment. Depending on the demand, we also offer an express delivery option (10-14 business days) for an extra charge which can be selected at checkout.

We offer a 1-year warranty with all our LED neon signs.

However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.

Please contact us if you have any issues with your signs. We'll do our best to find the best solution for you!